Of course, it wouldn’t be funny if it was me. The tone of his conversations just had me laughing pretty hard. It really is disgusting how little help the customer service is and how little responsibility these companies take for their mistakes.
I quickly discovered the downside to the amazing power of the Internet: I have exactly the same information as customer service. You hope, when you call, that they have access to the magic Database of Redemption that holds the keys to your shipping dreams, but they do not. And what’s worse, they don’t seem to realize it.